From: "Saved by Windows Internet Explorer 9" Subject: Status Disclosure Document Date: Wed, 21 Dec 2011 09:28:41 -0000 MIME-Version: 1.0 Content-Type: multipart/related; type="text/html"; boundary="----=_NextPart_000_0000_01CCBFC2.EDB75F00" X-MimeOLE: Produced By Microsoft MimeOLE V6.1.7601.17609 This is a multi-part message in MIME format. ------=_NextPart_000_0000_01CCBFC2.EDB75F00 Content-Type: text/html; charset="Windows-1252" Content-Transfer-Encoding: quoted-printable Content-Location: http://www.itccompliance.co.uk/docs/sdd_travel.php Status Disclosure=20 Document

Use the buttons below to increase or decrease the text size and print = the=20 document.

=20 =20

William Edward Cook T/A Cooks Coaches - = Head=20 Office
a: 607 London Road, Westcliff on Sea, Essex, SS0 = 9PE
tel: 01702 344702 fax: 01702 436887

Status Disclosure Information

The Financial Services Authority (FSA) is the independent regulator = of=20 financial services. Use this information to decide if our services are = right for=20 you.

William Edward Cook T/A Cooks Coaches - Head Office is an appointed=20 representative of ITC Compliance Limited which is authorised and = regulated by=20 the FSA (their registration number is 313486) and which is permitted to = advise=20 on and arrange general insurance contracts.

William Edward Cook T/A Cooks Coaches - Head Office only offer = Connected=20 Travel Insurance from single insurers.
Details of insurers may be = provided=20 on request.

We do not charge fees for our insurance related services.

William Edward Cook T/A Cooks Coaches - Head Office only offer = insurance from=20 a limited number of insurers. A List of these insurers is available on = request.=20 No additional fees will be charged for this service.

You WILL NOT receive advice or a recommendation = from us for=20 insurance. We may ask some questions to narrow down the selection of = products=20 that we will provide details on. You will then need to make your own = choice=20 about how to proceed.

We always aim to provide a first class service, however if you have = any cause=20 for complaint any enquiry can be raised by either email, in writing or = by=20 telephoning The Compliance Officer, ITC Compliance Limited, Monarch = Court,=20 Emersons Green, Bristol, BS16 7FH, complaints@itccompliance.co.uk, 0845 = 177 22=20 66. Should you remain dissatisfied you have the right to ask the = Financial=20 Ombudsman Service to review your case. You should write to the Financial = Ombudsman Service, South Quay Plaza, 183 Marsh Wall, London E14 9SR. = Telephone=20 0845 080 1800. You may be entitled to compensation should we be unable = to meet=20 our liabilities as an insurance intermediary under the Financial = Services=20 Compensation Scheme. Your entitlement to compensation will depend upon = the type=20 of business and the circumstances of your claim. Insurance advising and=20 arranging is covered for 90% of the claim, without any upper limit or = for=20 compulsory classes of insurance, insurance advising and arranging is = covered for=20 100% of the claim, without any upper limit. Further information about=20 compensation scheme arrangements is available from FSCS.

Details of ITC Compliance Limited's authorisation can be confirmed by = contacting the FSA on 0845 606 1234 or by visiting the FSA's website=20 http://www.fsa.gov.uk/Pages/register.

Demands And Needs Statement

Travel Insurance
This = travel=20 insurance policy will suit the Demands and Needs of an individual, or = group=20 (where applicable) who have no excluded pre-existing medical = conditions, are=20 travelling to countries included within the policy terms and who wish = to insure=20 themselves against the financial impact of specified unforeseen=20 circumstances/events relating to or occurring during their trip. = Full=20 details of these circumstances/events, levels of cover and terms and = conditions=20 can be found in the policy information/booklet.

Important Information

You may already possess alternative insurance(s) for some or all of = the =20 features and benefits provided by products purchased; it is your = responsibility=20 to investigate this. We will not provide you with advice about the = suitability=20 of this product for your individual needs but we will be happy to = provide you=20 with factual information to assist you in making an informed buying=20 decision.
All policies have exclusions and restrictions to them. = It is=20 very important that you read and understand these and only purchase the = policy=20 if you are happy that you and (where applicable) every member of your = party=20 meet the eligibility criteria: Specifically for travel our policy may = NOT be=20 applicable for you if:

You are over the maximum specified age at the time of your = trip
You have pre-existing medical conditions

Examples of these and other conditions and restrictions and what to = do if=20 you are unsure about any aspect of an exclusion are contained within = your =20 policy information.

If after purchasing a policy should you find it does not meet your=20 requirements you have 14 days from the date of issue, or prior to travel = (whichever is sooner) to cancel the policy.

If you do decide to cancel your money will be refunded in full, = provided no=20 claims have been made or incident likely to give rise to a claim has=20 arisen.

Travel policies will not cover travel to areas where the Foreign and = =20 Commonwealth Office has advised against 'all travel'. If you are not = sure=20 whether there is a travel warning for your destination, please check = with the=20 Foreign and Commonwealth Office (phone 020 7008 0232 or = 0233 or visit their website at=20 www.fco.gov.uk).

It is your responsibility to do this and no information or guidance = will be=20 provided by ourselves in this regard.

Confidentiality and Data = Protection
Your=20 information will only be disclosed to third parties in the normal course = of=20 arranging and administering any insurance contract(s) and to ITC = Compliance=20 Limited for the purposes of monitoring and/or enforcing compliance with = any=20 regulatory rules/codes.

I have read and understand the above information and confirm that I = have been=20 provided with the a copy of this document together with all relevant = policy=20 documentation to enable me to make an individual informed buying = decision based=20 on my own personal circumstances and the merits of the policy. This = buying=20 decision was my own and I did not receive a personal recommendation or = advice=20 from William Edward Cook T/A Cooks Coaches - Head Office.

If you are intending to purchase an insurance product your signature = below=20 will act as confirmation that you did not receive any recommendation or = advice=20 from us regarding the suitability of the product for your circumstances; = that=20 you have received the documentation below * and had the opportunity to = review=20 and question any items that may be unclear to you and that you have made = an=20 individual informed buying decision based on your own personal = circumstances and=20 the merits of the policy:

This document (status disclosure)
A policy booklet or similar, detailing policy terms, conditions,=20 exclusions and your cancellation rights
Price information including all applicable taxes and where = applicable=20 interest payments

If you have not had access to these documents please ask a member of = staff=20 who will be happy to assist.

Customer Name (please = print)	Customer Signature	Date

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